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DeFrag
Moderator

USA
3409 Posts

Posted - 03/05/2008 :  15:56:56  Show Profile  Visit DeFrag's Homepage  Click to see DeFrag's MSN Messenger address  Reply with Quote
Another company that makes absolutely beautiful guitars.
http://www.moonstoneguitars.com

Does anyone here have any experience with them?

Konrad
Bronze Member

United Kingdom
76 Posts

Posted - 03/05/2008 :  16:17:59  Show Profile  Reply with Quote
I'm sure this is the firm that a friend of mine got an acoustic bass from, and when he made inquiries about which model would suit him best, they sent him all three to try out and send back the two he didn't want!
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DeFrag
Moderator

USA
3409 Posts

Posted - 03/05/2008 :  18:30:47  Show Profile  Visit DeFrag's Homepage  Click to see DeFrag's MSN Messenger address  Reply with Quote
Wow

Does he have any extra pull like being a pro-musician or anything? That's service & trust. I'd be prompt & extremely careful with them if a company ever did that for me.
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Konrad
Bronze Member

United Kingdom
76 Posts

Posted - 03/05/2008 :  22:53:13  Show Profile  Reply with Quote
No, he's just a local pub player like myself! He was amazed by it too - they just sent a courier to pick up the two he didn't want once he'd made his mind up!
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FRANZONI
Double Platinum Member

Ireland
3543 Posts

Posted - 03/06/2008 :  11:39:02  Show Profile  Visit FRANZONI's Homepage  Reply with Quote
That is truly excellent customer service.......
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Goran
Double Platinum Member

Sweden
2203 Posts

Posted - 03/06/2008 :  13:16:22  Show Profile  Reply with Quote
Nice..... and GAAAAAAAAAAAAAAS
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zestystrat
Silver Member

USA
283 Posts

Posted - 03/06/2008 :  20:00:14  Show Profile  Visit zestystrat's Homepage  Reply with Quote
quote:
Originally posted by FRANZONI

That is truly excellent customer service.......



I guess when you are selling gtrs for $4k and up you can afford to make a good impression like that.
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DeFrag
Moderator

USA
3409 Posts

Posted - 03/06/2008 :  23:38:07  Show Profile  Visit DeFrag's Homepage  Click to see DeFrag's MSN Messenger address  Reply with Quote
quote:
Originally posted by zestystrat

quote:
Originally posted by FRANZONI

That is truly excellent customer service.......



I guess when you are selling gtrs for $4k and up you can afford to make a good impression like that.



Yeah, but still they would have trusted him with like $12K worth of bling.
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FRANZONI
Double Platinum Member

Ireland
3543 Posts

Posted - 03/07/2008 :  19:22:30  Show Profile  Visit FRANZONI's Homepage  Reply with Quote
quote:
Originally posted by DeFrag

quote:
Originally posted by zestystrat

quote:
Originally posted by FRANZONI

That is truly excellent customer service.......



I guess when you are selling gtrs for $4k and up you can afford to make a good impression like that.



Yeah, but still they would have trusted him with like $12K worth of bling.



exacto mundo DeFrag...it would be very easy to send them to a bogey address and do a runner with all three.....i take zestys point about the price of the guitars and mostly musicians are honest but there is always a exception to the rule..... i was reading some articles in european guitar mags lately and seemingly there is a lot of forgery going on in the vintage guitar and amp market at the moment.....
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