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Johnrocks
Silver Member

Brazil
175 Posts

Posted - 02/05/2010 :  18:18:19  Show Profile  Visit Johnrocks's Homepage  Reply with Quote
Hi there!

I finally got a DD-20 yesterday (Feb 5th, 2010) that was bought on Jan 29th at Sam Ash in NY! I went to www.bossus.com/backstage for registering it and in order to get an extended warranty. The product is registered but I didn�t get any e-mail from them. Is it normal? I know that when u register a product at HP for exemplo u have a extended warranty to be printed. How does it work in case of Boss? How can I prove that I have an extended warranty in case of any defects?

Tks guys!

aaronharmon
Silver Member

USA
271 Posts

Posted - 02/05/2010 :  19:12:32  Show Profile  Reply with Quote
quote:
Originally posted by Johnrocks

Hi there!

I finally got a DD-20 yesterday (Feb 5th, 2010) that was bought on Jan 29th at Sam Ash in NY! I went to www.bossus.com/backstage for registering it and in order to get an extended warranty. The product is registered but I didn�t get any e-mail from them. Is it normal? I know that when u register a product at HP for exemplo u have a extended warranty to be printed. How does it work in case of Boss? How can I prove that I have an extended warranty in case of any defects?

Tks guys!



Good question. I never registered anything. Which, now that I think about it, is funny because I probably have 30 or more Boss pedals.

Maybe one of the older members can answer.

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JCM800PDX
Bronze Member

USA
88 Posts

Posted - 02/05/2010 :  19:22:35  Show Profile  Reply with Quote
The idea of an extended warranty on a Boss pedal sounds pretty funny to me... probably all profit for the company. I haven't dealt with any of the twin pedals, but there are plenty of Boss stompboxes from the 1970s that are still running fine.

Congrats on the new pedal!
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bossarea
Forum Admin

United Kingdom
3652 Posts

Posted - 02/05/2010 :  21:13:25  Show Profile  Visit bossarea's Homepage  Reply with Quote
I remember I registered my TD-6 drums to get an extra year's warranty but now that you mention it, I don't think I got any proof of it.
I don't think I ever got a letter or anything back so if it breaks I will jsut have to hope Roland has my serial number details.
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Johnrocks
Silver Member

Brazil
175 Posts

Posted - 02/07/2010 :  05:17:27  Show Profile  Visit Johnrocks's Homepage  Reply with Quote
quote:
Originally posted by JCM800PDX

The idea of an extended warranty on a Boss pedal sounds pretty funny to me... probably all profit for the company. I haven't dealt with any of the twin pedals, but there are plenty of Boss stompboxes from the 1970s that are still running fine.

Congrats on the new pedal!

Tks JCM800PDX! I�m really in love with DD-20!
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verivorax
Platinum Member

Canada
1185 Posts

Posted - 02/08/2010 :  06:03:05  Show Profile  Reply with Quote
the Roland supplier for each country should know what serial have been sold to legit Roland dealers.. I'm sure any extended warranty info would be attached to that number (or at least be cross-referencable)
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